Call Center Excellence Erfolgreiche PortrA4t PDF B6c5b0ddc

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Call Center Excellence: Erfolgreiche Call Center im Porträt (German Edition) PDF




: Call Center Excellence: Erfolgreiche Call Center im Porträt (German Edition)

ISBN : #3409125493 | Date : 2004-02-16

Description :

PDF-69068 | “Call Center Excellence” liefert dem Leser eine Fülle von Call-Center-Beispielen über verschiedene Branchenausrichtungen, Größen, Inhouse-/Agentur-Organisationen hinweg, deren Erfolgsrezepte er für seine eigene Praxis nutzen kann…. Call Center Excellence: Erfolgreiche Call Center im Porträt (German Edition)


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Marketing Ageing Consumer Building Age Friendly PDF B5ee09886

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Marketing to the Ageing Consumer: The Secrets to Building an Age-Friendly Business PDF




by D. Stroud : Marketing to the Ageing Consumer: The Secrets to Building an Age-Friendly Business

ISBN : #0230378196 | Date : 2013-01-12

Description :

PDF-8606c | Understand the impact of a global ageing population on how products are bought, and the effect this has on how to market and advertise these products and services to the older generation of consumers. Contains models for companies to evaluate the success of their own strategies, with tools for improving their age-friendly marketing campaigns…. Marketing to the Ageing Consumer: The Secrets to Building an Age-Friendly Business


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Marketing to the Ageing Consumer: The Secrets to Building an Age-Friendly Business by by D. Stroud

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Private Label Turning Biggest Opportunity PDF 238ab3a3a

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Private Label: Turning the Retail Brand Threat Into Your Biggest Opportunity PDF




by Keith Lincoln : Private Label: Turning the Retail Brand Threat Into Your Biggest Opportunity

ISBN : #0749450274 | Date : 2008-01-28

Description :

PDF-a0a90 | Private labels, also known as “”store brands”” or “”house brands,”” have long been associated with inexpensive name-brand knockoffs. In recent years, however, retailers have begun marketing higher quality products under their private labels. The result has been a huge increase in the market share of private label brands. International in scope, Private Label considers both the dangers and the oppo… Private Label: Turning the Retail Brand Threat Into Your Biggest Opportunity


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[Pub.81AVp] Private Label: Turning the Retail Brand Threat Into Your Biggest Opportunity PDF | by Keith Lincoln


Private Label: Turning the Retail Brand Threat Into Your Biggest Opportunity by by Keith Lincoln

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Last Mile Behavioral Rotman UTP Publishing PDF E0c7edaa8

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The Last Mile: Creating Social and Economic Value from Behavioral Insights (Rotman-UTP Publishing) PDF




by Dilip Soman : The Last Mile: Creating Social and Economic Value from Behavioral Insights (Rotman-UTP Publishing)

ISBN : #1442650435 | Date : 2015-08-07

Description :

PDF-88c1e | Most organizations spend much of their effort on the start of the value creation process: namely, creating a strategy, developing new products or services, and analyzing the market. They pay a lot less attention to the end: the crucial “last mile” where consumers come to their website, store, or sales representatives and make a choice.In The Last Mile, Dilip Soman shows how to use insights fro… The Last Mile: Creating Social and Economic Value from Behavioral Insights (Rotman-UTP Publishing)


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Creators Guide Transmedia Storytelling Captivate PDF 245afb7ac

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A Creator’s Guide to Transmedia Storytelling: How to Captivate and Engage Audiences Across Multiple Platforms PDF




by Andrea Phillips : A Creator’s Guide to Transmedia Storytelling: How to Captivate and Engage Audiences Across Multiple Platforms

ISBN : #0071791523 | Date : 2012-06-21

Description :

PDF-2e733 | The First How-To Strategy Guide to Transmedia Storytelling “Phillips’s book is a powerful tool for anyone who wants to make a career for him- or herself within the world of transmedia. Through her guidance, the reader is able to understand the fundamentals of transmedia and the power it can have when used with a compelling and strong story.”―David Gale, Executive Vice President, MTV Cross M… A Creator’s Guide to Transmedia Storytelling: How to Captivate and Engage Audiences Across Multiple Platforms


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Consumer Brand Relationships Measuring Managing PDF 241f3229e

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Consumer Brand Relationships: Meaning, Measuring, Managing PDF




: Consumer Brand Relationships: Meaning, Measuring, Managing

ISBN : #1137427108 | Date : 2015-05-07

Description :

PDF-9583a | From the co-editor of the book Consumer-Brand Relationships: Theory and Practice (2012), which provided the foundations of brand relationships, the aim of Consumer Brand Relationships: Meaning, Measuring, Managing is to advance our understanding of consumers’ relationships with brands by focusing on three key questions: first, why are brand relationships important for companies and what do they me… Consumer Brand Relationships: Meaning, Measuring, Managing


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Kaizen Strategies Customer Care Financial PDF 6a5d20360

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Kaizen Strategies for Customer Care: How to Create a Powerful Customer Care Program and Make it Work (Financial Times Series) PDF




by Patricia. Wellington : Kaizen Strategies for Customer Care: How to Create a Powerful Customer Care Program and Make it Work (Financial Times Series)

ISBN : #027361472X | Date : 1995-10-15

Description :

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Proceedings Marketing Congress Developments Science PDF 0b3b5fef6

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Proceedings of the 1993 World Marketing Congress (Developments in Marketing Science: Proceedings of the Academy of Marketing Science) PDF




: Proceedings of the 1993 World Marketing Congress (Developments in Marketing Science: Proceedings of the Academy of Marketing Science)

ISBN : #3319173227 | Date : 2015-06-21

Description :

PDF-c9d8e | This volume includes the full proceedings from the 1993 World Marketing Congress held in Istanbul, Turkey. The focus of the conference and the enclosed papers is on marketing thought and practices from a global perspective. This volume resents papers on various topics including marketing management, marketing strategy, and consumer behavior.Founded in 1971, the Academy of Marketing Science is an i… Proceedings of the 1993 World Marketing Congress (Developments in Marketing Science: Proceedings of the Academy of Marketing Science)


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Business Marketing Strategy Concepts Applications PDF B64855b44

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Business Marketing Strategy: Concepts and Applications PDF




by V. Kasturi Rangan : Business Marketing Strategy: Concepts and Applications

ISBN : #0071146733 | Date : 1995-01-01

Description :

PDF-aba69 | A collection of case studies and selected readings structured around the product life cycle. The majority of the readings are taken from the Harvard Business Review…. Business Marketing Strategy: Concepts and Applications


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Business Marketing Strategy: Concepts and Applications by by V. Kasturi Rangan

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Marking Enterprise Business Societal Embedding PDF 1f3060d50

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The Marking Enterprise: Business Success and Societal Embedding (INSEAD Business Press) PDF




by Jean-Claude Thoenig : The Marking Enterprise: Business Success and Societal Embedding (INSEAD Business Press)

ISBN : #0230001874 | Date : 2006-10-12

Description :

PDF-2da00 | Based on their studies of successful firms, the authors highlight two main paths to success. As well as delivering a groundbreaking new analytical framework, they also provide practical advice to practitioners on avoiding pitfalls and taking decisions while elaborating their marking discipline…. The Marking Enterprise: Business Success and Societal Embedding (INSEAD Business Press)


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